PRIVACY POLICY

Last Updated: November 10, 2026

Avionce Aesthetics Medical Spa

At Avionce Aesthetics Medical Spa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, maintain, and protect information when you visit our website, contact our office, or interact with our online services.

By using our website, you acknowledge the practices described in this Privacy Policy

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when interacting with our website or contacting our office, including:

Name
Email address
Phone number
Appointment requests and scheduling information
Messages or inquiries submitted through our website
Information voluntarily provided through online forms

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type and device information
Website usage and browsing activity
Pages visited and time spent on our website
Cookies and similar tracking technologies

If you become a patient, additional personal and health information may be collected through our patient intake, consultation, treatment, and medical record processes. Such information is handled in accordance with applicable privacy laws and our separate HIPAA Notice of Privacy Practices, where applicable

2. HOW WE USE YOUR INFORMATION

Information collected may be used to:

Respond to questions and inquiries.
Schedule and manage appointments.
Communicate appointment reminders and updates.
Provide information about our services and treatments.
Send promotional offers and marketing communications when permitted.
Improve our website, services, and overall client experience.
Maintain business, administrative, and operational records.
Comply with applicable legal and regulatory requirements.

We do not sell your personal information.

3. COOKIES & WEBSITE TRACKING

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and evaluate website performance.

These technologies may collect information about how visitors interact with our website.

You may adjust your browser settings to restrict or disable cookies. Please note that certain website features may not function properly if cookies are disabled.

Third-party services integrated into our website may also use cookies or similar technologies according to their own privacy policies.

4. SHARING YOUR INFORMATION

We may share personal information with trusted third-party service providers when necessary to operate our business and provide services. These may include:

Website hosting and management providers.
Online scheduling and booking platforms.
Payment processing and financing providers.
Email and text messaging platforms.
Website analytics and marketing service providers.

These providers may access information necessary to perform services on our behalf and are expected to handle that information appropriately.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of our patients, staff, or business.

We do not sell personal information to third parties.

5. HEALTH & MEDICAL INFORMATION

Avionce Aesthetics provides medical aesthetics and wellness services. Information relating to your health, medical history, treatments, and patient records may be collected as part of your care.

When applicable, protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy requirements.

This website Privacy Policy does not replace our separate HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed and describes your rights as a patient.

Please avoid submitting sensitive medical or personal health information through general website contact forms unless specifically requested through a secure, designated platform.

6. TEXT MESSAGES & EMAIL COMMUNICATIONS

If you provide your phone number or email address, we may contact you regarding appointment scheduling, confirmations, reminders, follow-ups, and other communications related to your services.

Promotional messages may also be sent when you have provided the appropriate consent.

You may opt out of promotional text messages by replying STOP or follow the unsubscribe instructions included in marketing emails.

Opting out of promotional communications does not prevent us from sending necessary appointment-related or administrative communications.

7. DATA SECURITY & RETENTION

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, provide services, and comply with applicable legal and regulatory requirements.

No method of electronic transmission or storage is guaranteed to be completely secure.

8. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you.
Request corrections to inaccurate information.
Request deletion of certain personal information, where legally permitted.
Withdraw consent for certain uses of personal information.
Opt out of certain marketing communications or applicable data processing activities.

Certain information may be retained when required by law, including medical records and other legally required business records.

To submit a privacy-related request, please contact us using the information below.

9. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, scheduling platforms, payment providers, or other external services.

Avionce Aesthetics is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their individual privacy policies before providing personal information.

10. CHILDREN'S PRIVACY

Our website and services are not intended to collect personal information directly from children under the age of 13 without appropriate parental consent. We do not knowingly collect personal information from children through our website for marketing purposes.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable laws.

Any updates will be posted on this page with a revised effective date. We encourage visitors to review this page periodically.

12. CONTACT US

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Avionce Aesthetics Medical Spa

1855 Plumas Street, Suite 5
Reno, NV 89509

Phone: 775-843-3132
Email: info@avionceaesthetics.com

Website: www.avionceaesthetics.com